Profile

A results-oriented Credit Risk Optimization & Process Improvement Specialist with 15+ years of experience driving financial stability and operational efficiency at global corporations such as Nike, Booking.com, and the Dutch Tax Authority. Expert in credit risk, collection process design, financial analysis, process optimization, automation, and compliance, all within fast-paced corporate environments. I enable leadership teams to balance strategic growth with robust risk controls by delivering data-backed insights that safeguard financial health.

Passionate about automation, I have a proven record of bridging the gap between finance and technology. Using modern automation tools and digital solutions, I deliver improvements that create measurable impact. My data-driven approach has enabled me to build resilient credit policies, stress test initiatives, and ensure every business decision is grounded in analytics.

Core Skills

Credit Risk AnalysisFinancial Statement AnalysisCountry Risk AnalysisCollections ManagementDebt RestructuringDispute ResolutionMinimizing Bad DebtTax Debt NegotiationReceivables ManagementProcess OptimizationProcess AutomationComplianceStakeholder Management

Technical Skills

MS Excel (Advanced Modelling)SAP, SAP BWPrompt Engineering - AdvancedGoogle WorkspaceFinancial Reporting SoftwareMonday, Trello, ClickupTableauSQL - IntermediatePHP, HTML, CSS - BasicJavaScript - Basic

Experience

Taskforce Saneringen (Restructuring and Debt Relief)

2024 – PRESENT
Belastingdienst (via Ernst & Young)
Analyzed the financial health of businesses to determine eligibility for tax debt restructuring.
Reviewed and structured tax relief proposals in compliance with all applicable laws and regulations.
Advised companies on clear, actionable next steps after their requests were denied.
Key achievement: Resolved multi-year, complex tax relief cases by combining strategic negotiation with a solutions-oriented and pragmatic approach.

Credit and Risk Analyst

2018 – 2024
Nike Inc. — European Headquarters
Led in-depth credit risk evaluations across Nike’s European portfolio to control risk exposure.
Developed and aligned strategic credit policies for consistent risk management across Europe.
Designed and implemented financial process improvements with cross-functional teams.
Delivered critical financial insights on credit risk to guide strategic decisions.
Key achievements: Managed the financial side of a large-scale strategic divestiture without increasing bad debt provision; Implemented automation across core workflows, enhancing team performance.

Credit and Claims Specialist

2016 – 2018
Nike Inc. — European Headquarters
Managed a high-value strategic account portfolio in the Benelux through proactive credit controls.
Directed timely account reconciliations, month-end reporting, and comprehensive credit evaluations.
Designed and applied credit control measures that helped reduce post-invoice claims.
Key achievement: Oversaw all credit and risk management for the largest strategic accounts in the Benelux, driving portfolio growth while minimizing credit exposure.

Credit Risk Specialist

2012 – 2016
Booking.com — Headquarters
Managed the full cycle of global credit risk, mitigating bad debt exposure across global markets.
Guaranteed adherence to financial regulations, including SOX compliance, by monitoring internal controls.
Drove risk-reducing improvements by identifying key issues in credit policy and collaborating with management.
Managed contracts with large collection agencies on a global scale, leading negotiations and ensuring compliance.
Acted as lead advisor for Credit Control on escalated cases, including bankruptcies and high-risk accounts.
Key achievement: Architected and implemented Booking.com's first global credit risk processes, ensuring financial stability during a period of rapid global expansion.

Credit Controller

2011 – 2012
Feenstra
Conducted comprehensive credit risk assessments for new lease applications to mitigate potential exposure.
Executed proactive collection strategies for overdue accounts to reduce outstanding debt.
Developed strategic solutions to resolve receivables while maintaining strong client relationships.
Key achievement: Managed the end-to-end approval process for a high volume of new lease applications, alongside full-time studies.

Credit Controller

2007 – 2009
International Card Services
Conducted detailed credit investigations and financial data analysis for credit limit assessments.
Assessed customer creditworthiness to implement effective risk mitigation strategies.
Managed debt collection processes by negotiating payment solutions with clients.
Key achievement: Successfully managed and restructured outstanding credit card balances, enforcing credit policies to minimize financial risk during the credit crunch.

Education

Bachelor of Science in Business Administration (HBO)

2007 – 2011
Amsterdam University of Applied Sciences (HES/HVA)

International Business - Erasmus Exchange

2010
Berlin School of Economics & Law

Socio-Legal Services (MBO), Associate Degree

2003 – 2006
ROC Amsterdam

Certificates

CIMA Professional Qualification

Qualified March 2016
CIMA — Chartered Institute of Management Accountants

Internships

Country Manager Netherlands

2010
Young Internet, Berlin
Managed online brand and social media activities for the Netherlands, increasing engagement and visibility.

Medewerker Speciale Incasso

2004 – 2005
UWV Social Security Premium Collections (Government)
Collected social security contributions from businesses.

Languages

Dutch — Native English — Fluent German — Intermediate